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If you forgot your ONYEN password, you can get a new one by taking your UNC One Card (or another picture ID) to IT Response Center in the basement of the undergraduate library. It is not possible to recover your old password. For security reasons, you can get a new password only with a picture ID. If you are at a distance, call (919)962-HELP (962-4357) for help.

If you have forgotten your ONYEN you may go here: UNC ONYEN page and choose the "Forgotten Onyen?" link on that page.